If you need to refund an invoice (or a customer purchases your product and you need to issue a refund), follow the steps below:
Step 1: From within your Dashboard, click on your name in the top righthand corner (there's an arrow that should open a dropdown menu when you click on it).
When the dropdown opens, click on "Sales" within the dropdown menu.
Step 2: Once inside the "Sales" section, scroll down to the "Sales timeline" section where you can see all of your sales.
To see a specific invoice, click the "arrow" button on the far right.
Step 3: Once inside your invoice, scroll down to the bottom of the page to find the "Refund purchase" button.
And that's it! If you still have questions about invoices, email us at firstname.lastname@example.org or click on the icon below.