Toggling Podia in-app messaging sound notifications
When a new message is received when you are not on the Podia messaging page, you will be alerted with a notification sound, along with a toast message in-app. If you would like to disable this, you can easily do this on the notification settings page.
Scroll down to the Message notifications section and uncheck the Play a sound when receiving a message. This option will disable the messaging sound notifications in Podia.
Toggling in-app messaging sound notifications for customers
Similar to the Podia app, your logged-in customers will also be alerted of new messages with a notification sound, along with a message toast, when the messaging widget is closed. They can also disable these messaging sound notifications from the notifications settings pages on your site.
Once on the notification settings page, your customers can toggle the new message notification sound by toggling the Play a sound when receiving a message option.