Connecting Stripe and PayPal to your Podia account

Question

Accepted Answer

When you make a sale on Podia, funds are directly deposited into your connected Stripe or PayPal account.
Podia does not hold onto your earnings—payments are processed instantly and sent to your payment provider.
Linking these through Podia is extremely easy and gives you the flexibility to decide whether you want to offer one or both payment options to your customers.

In this article:
Connecting a Stripe account
Connecting a PayPal account
FAQ
Connecting a Stripe account
Connecting Stripe enables you to accept credit card payments for products, payment plans, and recurring subscriptions via community plans. 
With Stripe, you also get to accept alternative payment methods. These methods are:
Google Pay
Apple Pay
iDeal
Debit card payments
Stripe Link (not compatible with subscriptions or payment plans)
You can get started with a Standard Stripe account.
Step 1: Click on your Avatar at the top-right corner and select Settings.

Step 2: Locate the Payments settings group and click on Edit next to the Payments option.

Step 3: Click on Connect next to the Stripe option.

Step 4: Connect an existing Stripe account or sign up for a new Stripe account to have it connected to Podia.

Step 5: If you don't have a Stripe account yet you can create it directly from the connection modal.
After you enter your email address and password for your Stripe account, click Continue to create a free Stripe account.

Step 6: Follow some security procedures and set up the required 2FA settings (either using a phone number or an authenticator app). 
Step 7: Time to enter your business information. This will be how your payments will be processed and the information your customers will get on their credit card statements.
Depending on Stripe's regulations for your country, you should also be able to register and sell as an individual.

Step 8: Once you finish entering your details or connecting an existing account to Podia, hit Connect.
Getting a Stripe can't connect error? Check our troubleshooting guide.
Step 9: Once you finish all the steps, your account should be fully connected to Podia.

Connecting a PayPal account
Available on: Shaker plan.
If you connect PayPal to Podia, your customers will be able to purchase your products through PayPal.
Connecting PayPal for payments requires you to have a Business Account with them.You can upgrade for free through your PayPal Settings. 
PayPal will only be used for individual product purchases and will NOT work with payment plans or membership payments.
Step 1: Click on your Avatar at the top-right corner and select Settings.

Step 2: Locate the Payments settings group and click on Edit next to the Payments option.

Step 3: Click on Connect next to the PayPal option.

Step 4:  Connect an existing PayPal business account or sign up for a new PayPal business account to have it connected to Podia.

Step 5: If you don't have a PayPal business account yet, you'll be able to enter your business information and create your account directly from the modal.
This will be how your payments will be processed and the information your customers will get on their credit card statements.
Enter your information and hit Continue.
Step 6: You'll see a success message after logging in/registering!Simply click on "Go Back to Podia" from there.

Step 7: Verify your PayPal account is connected!
And that's it!
Customers will now see whatever options you connected during checkout 😊
FAQ
I'm getting a "Stripe is unable to connect" error message? What can I do?
If you're getting a "Stripe is unable to connect" error message, here are a couple of things you can try:
Check if your Stripe account is not connected to another platform.Stripe only allows a Stripe account to be connected to one platform at a time.Disconnect any additional platforms that might be connected to your Stripe account and try again.
Check if Stripe is requiring you to submit additional information.Stripe won't let you connect your account to external platforms if there any required information is pending.
Can I connect a personal Stripe account to Podia?
Depending on Stripe's regulations for your country, you should also be able to register and sell as an individual.
Check Stripe's regulations on your country first to ensure you'll be able to sell as an individual.
Can I connect multiple Stripe accounts to Podia?
At this time, each Podia account is limited to a single Stripe account connection.
Which Stripe Product should I pick?
You should be able to connect and sell your products on Podia through Stripe's standard plan.
Can I connect a personal PayPal account to Podia?
No. A business PayPal account is required for you to be able to sell through Podia.
If you have any questions, send an email to hello@podia.com or click the purple help icon to send us a message 😄