Communities will represent a big change to how memberships work here on Podia 😄

But don't worry, we're here to help!

In this article, you will find all of the most frequent asked questions regarding communities separated by topics!

In this article:


Communities overview

Communities will be a new feature Podia will be rolling out, which will change the way your members interact with each other.

The community feature in Podia makes it easy for you to connect your audiences and your work.

Your audience is already logging into Podia to get your courses, coaching sessions, webinars, and digital downloads — now, when they log in, you can make a community for them to participate in, too.

While we can't share everything at this time, here's what communities will look like:


General questions

Will Communities replace Memberships?

Yes! The community feature will replace memberships.

We will introduce a whole new way for your members to interact with each other as well as new ways to group posts you create.

But don't worry! The way plans and subscriptions work won't change at the moment, so your current subscriptions won't be impacted by this release.

Will Communities be available for all Podia plans?

Yes! Communities will be available for Movers, Shakers & Earthquakers!

Movers will also have access to communities and they'll be able to create free plans.

What happens to my community if I downgrade my plan?

If you have a paid community and downgrade to Mover, you will no longer be able to offer paid plans.

Paid plans can only be created if you're on Shaker/Earthquaker plans. These plans will be deactivated.

How will Podia Community compare to other community platforms?

Podia Community will allow you to have your audience and your content in the same place. Where most other community platforms have separate logins and websites for your users, with a Podia Community, your audience will only need to log in once to have access to both your community and your products!


Can I keep the same billing options for my users, including offering monthly and annual pricing options?

Yes! Nothing is changing with the subscription plans you offer to your users, so Podia Community will keep full support for both monthly and annual subscription options.


Topics questions

How do I decide which topics I want to create?

Every Community comes with an open and default topic called General that is accessible to anyone in your community and automatically followed by everyone. You can choose the name and setting on this default topic and add more topics, if you would like.

When creating new topics, consider these 3 criteria:

- What categories would you like to have your current post under?

- What access would you like to give members or plans to a topic?

- What discussions would you like to facilitate in your community?

With our new community feature, access is controlled at the topic level as opposed to at the post level and posts can only be assigned to a single topic.

Make sure you have topics that allow for access to a set of posts through the plans that were assigned to them. Our new migration tool should allow you to compare existing plan and new plan access on each post as you migrate them.

How do I make sure my members are following my topic?

When editing your topic, scroll down and select the box for 'default topic'. That will ensure members with access auto follow the topic when you make it.

What if a post fits into more than one topic?

We encourage you to find an over-arching topic that would cover multiple topics for a post. For example, try using a topic with the name "Animals" as opposed to two separate ones like "Cats" and "Dogs".

What happens when I add or delete a topic?

When a new topic is added, everyone who has access should be able to view and follow the topic for notifications. If the topic is set to "default", all members that have access, including teammates, are automatically set to follow the topic.

We encourage you to post in your newly created topic to introduce your members to your new topic.

If a topic is deleted, all posts in that topic will be permanently removed and the Community will no longer be able to view any posts or replies on that topic.

Can a topic include only posts from me (or will members always be allowed to post in all topics they have access to)?

Currently, all members can participate in all topics they have access to. You can use the "pin" feature to surface your more important posts at the top of the topic to all of your members.

Is there a limit to the number of topics you can create?

There's not a limit to how many topics you can create if you're on a Shaker/Earthquaker plans.


If you're on the Mover plan you'll be limited to 15 topics.

Will Podia Community allow for private topics or adding specific members to closed topics?

Yes! Podia Community will allow you to set the privacy for each topic. You will be able to add specific community members to private topics and limit topic access to members on specific plans.

Will I be able to delete topics?

Yes, you will be able to delete topics. However, deleting a topic will also delete any posts assigned to that topic. If you don't want this to happen we recommend changing your topic's availability settings and modifying who is able to view it.

Will I be able to rename topics?

Yes, you will be able to edit the name of your topics as well as their description, banner images & availability!


Post questions

How do I decide which topics I want to create?

Every Community comes with an open and default topic called General that is accessible to anyone in your community and automatically followed by everyone. You can choose the name and setting on this default topic and add more topics, if you would like.

When creating new topics, consider these 3 criteria:

- What categories would you like to have your current post under?

- What access would you like to give members or plans to a topic?

- What discussions would you like to facilitate in your community?

With our new community feature, access is controlled at the topic level as opposed to at the post level and posts can only be assigned to a single topic.

Make sure you have topics that allow for access to a set of posts through the plans that were assigned to them. Our new migration tool should allow you to compare existing plan and new plan access on each post as you migrate them.

What if a post fits into more than one topic?

We encourage you to find an over-arching topic that would cover multiple topics for a post. For example, try using a topic with the name "Animals" as opposed to two separate ones like "Cats" and "Dogs".

Who will the migration tool be available to after launch? Is this going to be public?

The migration tool will be public and it will be available post-launch via a link.


Post migration questions

What happens if I don't migrate?

If you do not complete the migration process, the posts with unassigned topics will not appear in your community. We encourage you to migrate this before the launch of our Community feature so your members have a seamless transition.

Can I change the topic of a post once it's been assigned?

During the migration process, you are free to change the topic of a post directly from the migration tool.

However, the migration tool will only be available until the launch of the Community feature (end of September), at which point you will no longer be able to assign or change the topic of a post.

I don't have any posts yet... Should I worry?

Not at all! Moving forward you'll be able to add new posts and assign a topic to it. This just needs to be done for posts you had published before Sep 28th.

Can we add topics after the migration period?

Yes! You will be able to add as many topics as you like after Community launches.


Member questions

Will community members be able to upload files?

Yes! Podia Community will be able to support file uploads from community members with our built-in integrations. We support embeds from over 1,900 websites, including Google Drive, Soundcloud, Apple Podcasts, TypeForm, and many, many more!

Will it be easy for community members to find my existing Podia products in Community?

Absolutely! We have built Podia Community so your users will be able to easily access your community, including interacting with other users, as well as having access to your Podia products, all in one place!


Misc questions

If I was previously on Shaker but downgraded to Mover. What will happen to my posts when Community goes live? Will those previous posts remain hidden or automatically be shown?

They will be hidden until you're able to assign a topic to these posts by using our migration tool.


If you have any questions about our brand new Community Feature don't hesitate to reach out to the support team by starting a live chat or emailing us at [email protected].

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