Messaging

How to communicate in real time with your customer base

11 articles in this collection
Written by Basil Khan

Setting up

Getting started with Podia messaging

Send in-app messages directly to your customers on your Podia storefront using Podia's built-in messaging 💬

Written by Basil Khan
Updated over a week ago

Updating your messaging settings

Control who can message you from your storefront by changing your messaging preferences

Written by Basil Khan
Updated over a week ago

Setting your availability in Podia messaging

Use the availability selector in Podia messaging to change your online status for your customers on your storefront

Written by Basil Khan
Updated over a week ago

Starting a conversation with customers

Using Podia's messaging feature

Written by Basil Khan
Updated over a week ago

Mute in-app messaging sound notifications

Control your new message sound notification preferences in the Podia app and on the storefront

Written by Basil Khan
Updated over a week ago

Manage

Engaging your visitors on your storefront through messaging

Message your anonymous storefront visitors and convert them into customers.

Written by Basil Khan
Updated over a week ago

Understanding your customers' in-storefront messaging experience

Engage better with your Podia customers by understanding your customers' in-storefront messaging functionality

Written by Basil Khan
Updated over a week ago

Responding to a customer messaging notification

Written by Basil Khan
Updated over a week ago

Archiving a conversation

In Podia's messaging feature

Written by Basil Khan
Updated over a week ago

Blocking a conversation

In Podia's messaging feature

Written by Basil Khan
Updated over a week ago

Permanently deleting a conversation

In Podia's messaging feature

Written by Basil Khan
Updated over a week ago