# Podia Help Center

> How can we help?

## Chats

- [Getting started with Podia Chat](https://help.podia.com/en/articles/11371009-getting-started-with-podia-chat.md): Learn how to use Podia chat to engage with members and site visitors

## Files

- [Getting started with the Files Library](https://help.podia.com/en/articles/11370300-getting-started-with-the-files-library.md): Learn how to use our Files Library to manage content you upload to products.
- [Video limits](https://help.podia.com/en/articles/11370374-video-limits.md): Learn more about video limits per plan on Podia
- [Adding items to your Files Library](https://help.podia.com/en/articles/11370432-adding-items-to-your-files-library.md): Learn how items get added to your Files Library
- [Deleting items from your Files Library](https://help.podia.com/en/articles/11370472-deleting-items-from-your-files-library.md): Learn how to delete items from your media library and how it affects your products.
- [Downloading items from your Files Library](https://help.podia.com/en/articles/11370487-downloading-items-from-your-files-library.md): Learn how to download files from your Files Library
- [Reusing Files Library items](https://help.podia.com/en/articles/11370854-reusing-files-library-items.md): Learn how to re-use files across products using the Files Library.
- [Managing duplicated items in your Files Library](https://help.podia.com/en/articles/11370877-managing-duplicated-items-in-your-files-library.md): If you've uploaded the same file to multiple products, learn how to locate and delete these in your Files Library.
- [Image sizes & format guidelines](https://help.podia.com/en/articles/11370859-image-sizes-format-guidelines.md): Learn about our supported file sizes and types for images
- [Video sizes & format guidelines](https://help.podia.com/en/articles/11371129-video-sizes-format-guidelines.md): Learn about our supported file sizes and types for videos.
- [Backing up files & protecting your content](https://help.podia.com/en/articles/11371136-backing-up-files-protecting-your-content.md): While Podia is not intended to be your primary back-up, here are some tips on how to create a back-up of files you upload to Podia.