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Deleting your Podia account

Learn how to permanently delete your Podia account.

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Written by Podia Labs
Updated over a month ago

While we're sad to see you go, deleting your Podia account can be done with just a few steps.

Deleting your Podia account is immediate, and once deleted, it cannot be recovered.


Deleting your Podia account

If you delete your account, all of your site, sales, products, information & more will be PERMANENTLY removed from our database.

Your account will be IMMEDIATELY deleted.

We will not be able to recover any of it for you. We recommend you export your sales and audience data before deleting your account.

You are not eligible for a refund outside of a 72 hour timeframe after your monthly (or annual) renewal or upgrade.

Read more about our refund policy here.

  1. Click on your name at the top left-hand corner and select Billing.

  2. Once inside your billing settings, scroll down to the bottom of the page to find the close your account option.

  3. Confirm the deletion and review the effects it will have on your account. You can also provide feedback on why you’re deleting.


FAQ

Can deleted accounts be recovered?

No. Deleted accounts cannot be recovered.

Will my audience export download links remain active?

No, these links will no longer continue to work after deleting your account. Make sure to download any audience CSV export files that you've requested beforehand.


Still need help? If you have any questions, send an email to [email protected] or click the chat icon to send us a message 😄

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