You can quickly look up someone’s account in your audience to update their details or view extra information, like which products or community plans they’re enrolled in.
Here’s how to locate a specific account in your audience:
Click on Audience in the sidebar menu.
You will now see all of the people in your audience. You can use the search bar at the top to look for a specific account by name or email address.
To view an individual's full profile and make changes, click on their name.
And that's it!
If you still have questions about your customers, email us at [email protected] or click on the icon below.