Podia

Rodrigo

Podia Labs

Learn more about managing your audience on Podia

Audience

Learn how to search for specific audience members in your Podia account and view their customer profile

Viewing a customer profile

Learn how to edit account details for your contacts, such as their name and email address

Editing a contact's profile information

Learn how to update your customers' passwords if they run into issues logging in.

Changing an account's password

Getting started with audience management on Podia 

Getting Started

Learn how to check if your customers are subscribed to receive marketing emails from you

Understanding email subscription statuses

Learn more about how account creation works on Podia, and how customers with incomplete accounts can complete them.

Understanding account completion statuses

Learn how your customers can manage their email subscription preferences.

Understanding subscribers' email preferences

Learn more about viewing and managing audience profiles on Podia 

Contacts

Exporting your contacts

Learn how to delete customer accounts from your audience.

Deleting accounts

Learn how to resend an account setup email to customers with incomplete accounts.

Sending an account setup email for incomplete accounts

Learn how to resend confirmation emails to unconfirmed subscribers if they missed it.

Resending a confirmation email to unconfirmed subscribers

Learn how to unsubscribe contacts from marketing emails

Unsubscribing contacts from marketing emails

This guide goes over common issues customers run into when logging in to your Podia site, and how to resolve them.

Troubleshooting customer login issues

Learn more about managing accounts on Podia 

Manage contacts

Learn how to import emails into your contacts and, optionally, give them access to products

Importing emails and customers into your contacts

Learn how to add someone to your audience using their email address

Adding a new contact to your audience

Learn how to bulk import people as customers of products and community plans

Importing customers into products and community plans

Learn about common issues email imports are rejected, and how to fix them.

Why is my import being rejected?

Learn more about importing your audience to Podia 

Imports

This guide goes through the basics of using tags to organize your audience.

Getting started with tags

Learn how to create tags in your Podia account

Creating tags

Learn how to add and remove tags from contacts in your Podia account

Adding and removing tags for contacts in your audience

Learn how to untag, rename and delete tags

Managing tags

Learn more about creating and managing tags on Podia 

Applying filters to your audience

Learn how to create a customer segment using audience filters.

Creating audience segments

Learn how to edit segments you've created in your Podia account.

Editing audience segments

Learn how to delete an audience segment from your Podia account.

Deleting an audience segment

Learn more about filters & segments on Podia 

Filters & Segments

Learn what to do if a customer has accidentally purchased products or plans on different emails

Can I "merge" accounts?

Frequently asked questions about audience on Podia

FAQs

Find answers and get help from Intercom Support and Community Experts

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