Need to collect your customer's address for tax reporting or other purposes? No worries.
In this article, we'll go over how to collect customer addresses as well as how to view them once they've been collected!
Enabling customer address collection
From your Podia dashboard, click on Settings in the sidebar menu and select the Payments sub item.
Click on Edit next to the Taxes option.
Enable the option “Collect customer addresses for tax reporting”.
Enabling this option will create a mandatory field during checkout that prompts your customers to enter their address information.
Your customers will need to enter data into this field in order to move forward with their product purchases.
Viewing and Exporting Customer Addresses
To view and export the addresses you've collected from your customers, you will need to export your invoices from your Invoices page.
Addresses will be listed on the invoices export, containing all of the information the customer has entered during checkout.
FAQs
Can I customize the address field?
Can I customize the address field?
The address field cannot be customized at this time, but we hope to make it a possibility in the future! 💜
We will ask customers to provide their country, City, Postal Code, and Address lines.
What if my customer's address is wrong? Can I edit it?
What if my customer's address is wrong? Can I edit it?
You won't be able to edit addresses from Podia at this time. You can download your invoices export and edit it directly on the .csv file.
Still need help?
If you have any questions, send an email to [email protected] or click the purple help icon to send us a message 😄