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Setting your availability in Podia Chat

Learn how to set your availability status in Podia Chat.

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Written by Podia Labs
Updated over 2 months ago

To change your availability status in Podia Chat navigate to the Messages page. On your Chat page, click on the availability selector dropdown and select one out of the four options:

  1. Online

  2. Automatic

  3. Away

Online status

If you would like to set your availability status to always online, you can select Online from the availability selector. If Online is selected, you will always appear as online to the customer, even if you are logged out of Podia.

Automatic status

If you would like to set your availability status to reflect your current status, you can select Automatic from the availability selector. Setting your status as automatic will only mark you as available when you are logged into Podia.
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To be displayed as Online, you have to be signed in to Podia and have an active window or tab open in your browser. As soon as you exit from the window or tab or log out of Podia, you will automatically be set to Away.

Away status

By setting your availability status to Away, you will always appear as "away" to your customers.
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Disabled status

If you would like to disable chat on your site, you can check out our article Updating your messaging settings or go directly to the messaging settings page.

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