Podia

Podia Labs

Learn more about Podia's messaging feature

Podia Chat

Learn how to manage sound notifications for incoming chats.

Mute in-app messaging sound notifications

Learn how to update who can chat with you using Podia Chat.

Updating your messaging settings

Learn how to use Podia Chat to send direct messages to your customers.

Starting a conversation with customers

Learn how to set your availability status in Podia Chat.

Setting your availability in Podia messaging

Learn how to set up Podia Chat to send and receive messages through your site.

Getting started with Podia messaging

Getting started with Podia's chat features

Getting Started

Learn how to reply to messages from site visitors who aren't your customers yet.

Engaging your visitors on your site through messaging

This guide goes over what your customers see when you use Podia Chat to engage with them.

Understanding your customers' in-site messaging experience

Learn how to respond to a customer message in Podia Chat.

Responding to a customer messaging notification

Learn how to delete a conversation in Podia Chat.

Permanently deleting a conversation

Learn how to block a customer's conversation in Podia Chat.

Blocking a conversation

Learn how to archive a conversation in Podia Chat.

Archiving a conversation

Learn more about managing chats on Podia 

Managing Chats

Find answers and get help from Intercom Support and Community Experts

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