Adding your own Terms & Conditions and Privacy Policy to your website is the best way to make sure your business is clearly protected and your customers understand what to expect.
Introduction
Whenever a customer signs up for one of your products, they must agree to your Terms and Conditions and Privacy Policy before completing checkout.
This agreement happens automatically when they click the “Pay Now” or “Sign Up Now” buttons, since your Terms of Service and Privacy Policy pages are linked directly below those buttons.
By default, Podia includes placeholder text legal pages on your site — one for Terms & Conditions and one for Privacy Policy.
These are placeholder texts provided by Podia as a starting point, but they aren’t tailored to your business and don’t provide legal coverage.
We recommend reviewing and updating these pages to fit your business model and protect yourself in case of disputes, refund requests, or other potential issues.
Here's what you can cover in your pages:
Customizing your "Terms and Conditions" and "Privacy Policy" pages
Both pages are located in your site builder in the Legal section.
Here’s how to customize your own terms and conditions pages:
From your Podia dashboard, click on Website in the sidebar menu.
Click on the legal page you'd like to edit to access them on the site builder.
Each legal page has a dedicated section with placeholder text.
You can click to edit or replace the text, or delete the section and add a new one. This section name will match the name of the page you are editing.The section that displays your Terms and Conditions is a text section. You can either click on the section to edit the placeholder text or simply remove that section and start a new one.
When you’re done modifying your pages, click on Publish at the top-right corner.
FAQs
What do I need to include in my Terms of Service and Privacy Policy pages?
What do I need to include in my Terms of Service and Privacy Policy pages?
Your Terms of Service and Privacy Policy should be tailored to your specific business, so there’s no single right or wrong approach. As a general guideline, here are some things you may want to include on your Terms and Privacy Policy pages.
Terms Of Service
What you sell & how it works: Products, services, access, and delivery.
Payments & billing: Pricing, subscriptions, renewals, and failed payments.
Refunds & cancellations: If refunds are offered, deadlines and non-refundable items.
Customer responsibilities: Account security, acceptable use, and misuse restrictions.
Content ownership: You own your content; customer can’t copy or resell it.
Account termination & liability: When access can be removed and limits on responsibility.
Privacy Policy
What data you collect: Name, email, payment details, and usage data.
Why you collect it: Deliver products, process payments, communicate, and improve services.
Who you share it with: Payment processors, email tools, analytics, and legal authorities.
Cookies & tracking: Use of cookies and how users can manage preferences.
Data security & contact info: Reasonable protection and how to reach you with questions.
Still need help?
If you have any questions, send an email to [email protected] or click the purple help icon to send us a message 😄