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How to engage in discussions for your digital products

Learn how to use product discussions to engage with creators and other customers.

Rodrigo avatar
Written by Rodrigo
Updated over 2 weeks ago

Here's how to create and engage in discussions for products you have bought through Podia.

Creating a new discussion

Creating a new discussion for products you're part of is easy. Here's how to do it:

  1. From your product dashboard, click on the product name you want to create a new discussion for.

  2. Navigate to the Discussions tab.

    • If you don’t see a Discussions tab, it means the person you purchased it from hasn’t enabled discussions for this particular product. In this case, you won’t be able to create or participate in discussions unless the creator enables them.

    Discussions tab on online courses

    Discussions tab on downloads/coaching products/webinars

  3. Click on "+ New discussion".

  4. On the next page, type in the content of the discussion you'd like to create, as well as upload a video - if you want.


    You can also type / (forward slash command) in the Content area to bring up additional options - such as adding images - to format your text.

  5. Once you're done, click on Start discussion.

Interacting with existing discussions

You can also interact with discussions, by commenting and reacting to existing posts.

  1. From the Discussions tab, click directly on a discussion post you'd like to interact with.

  2. Use the React button to add a reaction to your post or write a comment using the Comments field.

  3. Write your comment. You can also type / (forward slash command) in the Content area to bring up additional options - such as adding images - to format your text.

  4. Once you're done, click on Post.

FAQs

Is there a maximum file size I can upload into a product discussion post?

Yes, there are file size limits for discussion posts. At this time, image files must be under 5MB in size when added to discussion posts. Other file types, such as .zip files and PDFs, can be up to 5GB in size.

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