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How to write and format comments in a product

Learn about all the options you have to format text and embed content using Podia's rich text editor.

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Written by Podia Labs
Updated over a week ago

Podia features a rich-text editor that allows you to format text and insert various types of content into the comments you leave on your purchased products!

You'll be able to modify text, add images, files, embedded content & more!


Inserting elements

Inserting new elements via Podia's text editor can be done in 2 ways:

  • By clicking on the content area to bring up text editor options.

  • By typing a single forward slash / in the text area to bring up the command menu.

Let’s take a closer look at how to insert each of the different elements.

Inserting images

Here's how to insert images through Podia's text editor:

  1. Select the image option either from the quick action menu or from the command menu.

  2. Use the available fields to upload your image.

    You can either upload a new file from your computer, select a file from your media library or search in Unsplash.

  3. Fill in additional details if you'd like - such as Alt text and links.

    1. Alt text (optional): Descriptive text that appears when you hover over an image on a website. For accessibility purposes, it is read aloud to users through screen reader software. This text is also indexed by search engines and helps to boost SEO.

    2. Links (optional): Add hyperlinks to your images to lead your customers to a different webpage!

  4. Once you're done, click Insert to add your image.

After an image is uploaded, you can hover your cursor over it to display a formatting menu.

There are options available to resize and align as well as change or delete the image.

Inserting audio clips

Here's how to insert audio clips through Podia's text editor:

  1. Type a / (forward slash) in the text area to bring up the command menu or click on the More option from the action menu.

  2. Select the Audio option.

  3. Use the available fields to upload your audio clip. We support WAV, MP3 and AAC files up to 5 GB.

    You can either upload a new file from your computer or select a file from your media library.

  4. Select if you'd like to display a download link below the audio player for customers to download.

  5. Once you're done, click Insert to add your audio clip.

Inserting files

Here's how to insert files through Podia's text editor:

  1. Select the file option either from the quick action menu or from the command menu.

  2. Use the available fields to upload your file. You can either upload a new file from your computer or select a file from your media library.

  3. Give your file a name if you don't want the file name displaying.

  4. Use the available options to control if you'd like to show the file icon and file size as well.

  5. Once you're done, click Insert to add your file.

    Files uploaded through our text editor will be download-only.

    After a file is uploaded, you can hover your cursor over it to display a formatting menu. There are options available for aligning as well as editing or deleting it.

Inserting lines

To insert a line, simply choose the spot where you'd like the line to be added, use the forward slash / command, and then select Line from the command menu.

Inserting space between text

To insert extra spacing between text, you'll want to use shift+enter for the spacing to save & display properly. If you just hit enter, the spacing will be disregarded when saved 😊


Formatting text and adding hyperlinks

In this next section, we'll go over how to format your text and add links!

Formatting Text

There are two ways to format text in comments. The first option is found within the command menu.

You can access the command menu by using the forward slash / command and choosing your text formatting. To view your options, you can scroll past the Insert section to the Formatting section.


Here you will see the formatting options: Heading 1, Heading 2, Large text, Small text, Bullet list, Ordered list, Code block, and Block quote.

Examples of each of these options can be seen below.

To edit existing text, you can highlight to select the text you'd like to edit and a pop-up menu will appear above your text.

You will have all of the same options for formatting, with a few additional options, such as Bold, Italic, Strikeout, and Highlight.

For the highlighting option, there are four color choices: Yellow, Green, Blue, and Pink.

Adding Hyperlinks

On this same pop-up menu, you can also hyperlink text to guide your customers to another URL.


Be sure to include the full URL, including the https:// for best results!


Embedding videos, audio players & more

Podia allows you to embed content from many other services directly into the comment area. Some examples of things you can embed:

  • Videos from YouTube, Vimeo, and others

  • Tweets

  • Audio from Soundcloud

  • Presentations from Slideshare and Speakerdeck

  • Images from Instagram, Flickr, Imgur, etc.

To embed content, use the / command in the content section of your lesson to bring up the command menu.

Choose </> Embed from the dropdown, and simply paste the unique URL of the item you want to embed, then click Insert.

Note: Make sure you're using the direct URL of the video, slide, quiz, or form. Our embed option does not support embed code.

The embed should populate straight away! ✅

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