If a community member is logged in but not seeing the posts they expect on their home feed, here are a few things to check:
Plan Access – Ensure their plan grants access to the topics where those posts are shared.
Active Subscription – Check their profile to confirm they have an active subscription.
Followed Topics – If they see some posts but not all, they may need to follow the relevant topics. Posts from topics they're not following won't appear on the community home feed.
Still need help? If you have any questions, send an email to [email protected] or click the purple help icon to send us a message 😄