Sending emails through Podia is fairly simple, but it's essential to make sure they reach the right people. That means following anti-spam regulations and sending messages only to those who have consented.

Podia makes it easy for subscribers to either re-subscribe or unsubscribe from your email updates.

This way, you can keep your list fresh and filled with people who are genuinely interested in what you have to say.

By following some simple rules, you can ensure your emails only reach those who want them.

With Podia, subscribers can easily choose to re-subscribe or unsubscribe from your email updates, keeping your email list fresh and engaged.

Everyone in your audience has a unique subscription status.

They can be "Subscribed", "Not subscribed" or "Unconfirmed" (if you've turned on double opt-in).

Subscribed people are contacts that will receive your marketing emails. Marketing emails are any emails you send as broadcasts or campaigns.

People marked as "Not subscribed" are contacts that WON'T receive marketing emails.

These are people who have opted out of receiving emails from you or did not subscribe in the first place.

Not subscribed accounts will still receive transactional emails such as purchase confirmations, email notifications, certificates, course delays, etc.

Customers will be able to unsubscribe from emails directly through their customer accounts.

After being logged in, they can head over to their Avatar and select Settings.

From there, they'll need to navigate to "Notifications" and uncheck the box under General.

Here's a step-by-step guide you can share with customers 📚

Subscribers can also unsubscribe from email updates directly from the emails you sent through Podia.

If these subscribers also have a Podia account from a previously purchased product, they'll see an additional Manage notifications button at the bottom of the email.

When subscribers click the Unsubscribe link in an email, they'll be taken to a confirmation page. There, they can confirm if they really want to unsubscribe.

Once the unsubscribe is successful, they'll see a confirmation message and they will be unsubscribed from email updates.

Customers (people who have an account on your site) will be able to re-subscribe directly through their customer settings.

After being logged in, they can head over to their Avatar and select Settings.​

From there, they'll need to navigate to "Notifications" and check the box under General.

Checking this box will automatically subscribe them to receive email updates from you.

Here's a step-by-step guide you can share with customers 📚

For those who don't have a customer account and have only subscribed to one of your email lists, re-subscribing is a simple process.

This might happen if they haven't made a product purchase or joined a community through your site.

They just need to enter their email addresses again on the same email form they used originally.

​

And that's it! By following these steps, customers and subscribers will be able to manage their email preferences, ensuring you only keep those who are interested in your audience list.

If you have any questions, send us an email at [email protected] or click the purple icon below to send us a message 😃