The Checkout Success page is displayed after each successful purchase made by your customers.
Customers will get to this page after a successful purchase, enabling you to configure the message that pops up after they purchase products from you.
Introduction
The Checkout Success page appears after your customers complete a purchase successfully, giving you the chance to customize the message they see after purchasing your products.
Checkout Success pages are shared across all of your products, so the message you set here will be shown across all successful purchases.
By default, it comes with a default message, but you can change this to whatever you prefer your customers to see after they buy your products/subscription plans.
Each Checkout Success page contains a unique URL you can use for conversion purposes. These URLs are only accessible and viewable after completing a successful checkout process.
Let's take a look at how to customize the Checkout Success page of your Podia site!
Customizing the Checkout Success page
Here's how to customize your checkout success page:
From your Podia dashboard, click on Website in the sidebar menu and select "Edit site" on the following page.
Click on the page navigation menu at the top-left corner
From the left-hand menu, scroll down until you find the Checkout success page and click on it.
Click on the section and use the left-hand menu to make edits, and/or add any new page sections you'd like!
When you're done, click on Publish at the top-right corner to publish your changes.
Note: Make sure you include the code ####{{ product.name }} into one of your sections to ensure that the correct product names show in your Checkout Success pages.
Setting up a redirect behavior for the Checkout Success page
If you don't want to use Podia's Checkout Success page but instead a different page on an external URL, you can set up a redirect behavior for successful checkouts.
You will need an outside URL ready to go in order to bypass Podia's Checkout Success page.
Note: The same redirect URL will be applied to all of your products. Currently, you cannot set different URLs for different products.
Here's how to set up a redirect behavior for the Checkout Success page:
From your Podia dashboard, click on Website in the sidebar menu and select "Edit site" on the following page.
Click on the page navigation menu at the top-left corner
From the left-hand menu, scroll down until you find the Checkout success page.
Click on the gear icon next to the Checkout Success page to open up its page settings.
Find the Redirect area and enable the Redirect successful checkout option
Enter the URL you'd like your customers to be sent to after a successful checkout
Once that is in place, you'll be all set for the redirect! 🙌
FAQs & Troubleshooting
Can I have different checkout success/thank you pages for different products?
Can I have different checkout success/thank you pages for different products?
Right now, the checkout page is shared across all of your products so you won't be able to design different pages for different products.
While the design of the page will be the same, we use the ####{{ product.name }} code to customize which product name will show based on the customer's purchase.
My customers cannot view the "View product" button on the Checkout Success page... HELP!
My customers cannot view the "View product" button on the Checkout Success page... HELP!
If this is happening to customers, please ensure you have some text added to the Text area of your Checkout success page section.
Removing all the text from the Text area of your Checkout Success page might prevent the "View button" from displaying, even though it will still show up in the Site builder.
Still need help?
If you have any questions, send an email to [email protected] or click the purple help icon to send us a message 😄