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Understanding the customer checkout experience

This guide gives an overview of how your customers check out for your products.

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Written by Podia Labs
Updated over a week ago

Podia makes the customer buying process simple and straightforward! 💰

Aall you need to do is share your product sales page with your customers so they can easily buy whatever you're offering!

Here's what it would look like to your customers.

Customer visits your product sales page

In order for a customer to buy a product from you, they need to visit your product sales page.

Once in there, all they need to do is click on the “Buy for $xx” or "Get Access for Free" button to open up checkout:

Customer enters their information

Here's the information customers will need to enter during checkout, on the checkout page:

  1. Create an account (or login if they already have an account)

  2. Confirm their purchase/enter a discount code

  3. Enter billing information/address (if the option is enabled)

  4. Proceed with payment

    If you have an upsell, this is where it would show up as well!

Customer accesses the product

Once your customer is done with the payment step, customers will be able to access their product right after buying it.

All they need to do is click on “Start course”/“View webinar/bundle/download”. They should also receive an email confirming the purchase! ✉️ 💰

Pro tip: You can easily customize the Thank you page that appears for your customers.


FAQ

Can I edit the checkout page?

At this time, the checkout page is not customizable.


Any other questions? You can click on the chat icon or reach out at [email protected].

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