If you have Podia messaging enabled on your Podia site, your customers can message you instantly by clicking on the chat bubble at the bottom right corner of the screen. This widget will appear on all pages of your Podia site for visitors and/or your logged-in customers:
By clicking on the chat bubble, users can launch the chat widget and start messaging and replying to your messages instantly! 💬
They will also be able to see your name, your online status, and the profile picture you're using for your account!
If the chat widget is not open and you send a reply to the user, they will see a small red notification symbol on the widget itself. Once the chat is opened again, this notification will disappear.
Editing notification preferences
By default, all of your customers will be opted-in to email notifications for any unread messages you may have sent through Podia messaging in the last hour.
Your customers can opt-out of these email notifications by navigating to the settings area of their account for your site! A preview of an email sent to your customers for unread messages is included below: 📧
