Managing your Podia Chat settings gives you full control over who can message you and also helps set your chat availability for customers and visitors.
In this article, we'll explore how to manage your Podia Chat Settings.
Managing your Podia Chat Settings
Here's how to access and manage your Podia Chat settings:
From your dashboard, click on Settings in the sidebar menu and select the General sub-option.
Click on Edit next to the Chat option.
From there, you'll be able to customize and manage your chat Status and Availability options.
Here are the available settings:
Who can message you
Control who views the chat widget and is able to start conversations with you.
Enabled for everyone: Anyone who visits your site can send you a message. Since these visitors don’t have accounts, you might see random chat names.
Enabled for customers: Only logged-in customers can message you.
Disabled: The chat widget will be hidden from your website.
Status
Control how your status appears on your messaging widget.
Online: Only appear away when you're not logged in.
Away: Always appear as away.
Still need help?
If you have any questions, send an email to [email protected] or click the chat icon to send us a message 😄