Skip to main content

Canceling your Podia subscription

Learn how to cancel your plan, and what happens to your account once you cancel.

P
Written by Podia Labs
Updated over a month ago

While we're sad to see you go, canceling your Podia subscription can be done with just a few steps.


Canceling your Podia subscription

You can easily cancel your subscription from your Billing page.

You are not eligible for a refund outside of a 72 hour timeframe after your monthly (or annual) renewal or upgrade.

Read more about our refund policy here.

  1. Click on your name at the top left-hand corner and select Billing.

  2. Click on "Manage" next to the plan (Podia plan, Podia Email or Podia Teammates) you want to cancel.

  3. Select the "Cancel plan" option.

  4. Confirm the cancellation and review the effects it will have on your account. You can also provide feedback on why you’re canceling. The cancellation will take effect at the end of your current billing cycle.

Your account will now be automatically canceled at the end of your billing cycle and you will not be charged anymore.


FAQ

Can I get a refund for my Podia subscription after my account is closed?

Podia offers a 30-day trial, allowing you to test its features before making a commitment.

If you sign up for a paid plan (Podia Base, Podia Email, or Podia Teams) and would like a refund, please contact us within 72 hours after your monthly (or annual) renewal or upgrade, and we’ll be happy to refund the most recent payment.

Please note: We do not provide pro-rated refunds for monthly or annual payments, and refunds are only available if requested within 72 hours of the last charge.

What will my customers and I see if I cancel my Podia subscription?

When you cancel your subscription to our paid plans, the following changes are made to your account:

  • Your site will be unpublished and won't be accessible anymore

  • You won't be able to access your Podia dashboard

  • All recurring subscriptions and payment plans will be canceled

  • Customers won't be able to access their purchases anymore

  • Your custom domain will be disconnected

  • Any active email campaigns will be paused


Still need help? If you have any questions, send an email to [email protected] or click the purple help icon to send us a message 😄

Did this answer your question?