Podia

Podia Labs

Account

Change your Podia account name to update how it appears on your site, emails, and comments.

Changing the name on your Podia account

Learn how to update your Podia profile picture by uploading, selecting from your media, or using Unsplash—all in your account settings.

Updating your Podia's account profile picture

Change your Podia account email by editing it in Account settings, saving the new address, and confirming via email.

Changing your account's email address

Learn how to edit your Podia name, email, or bio inside your account settings.

Changing your Podia account's personal details

Personal

Customize your Podia notifications by navigating to your account settings.

Manage your Podia account notification preferences

Manage your account notification settings

Notifications

Learn how to change the password of your Podia admin account.

Changing your Podia account password

Learn how to trust a new device to avoid entering two-factor authentication codes when logging in.

Trusting a new device

Learn how to manage active sessions on your Podia account to keep your account secure.

Managing active sessions on your Podia account

Learn more about how we keep your account secure with two-factor authentication.

Why am I being asked for a verification code upon login?

Read this article to learn how to solve issues with login verification codes.

Why is my verification code invalid?

Learn more about how to keep your account secure with our two-factor authentication system.

Why have I received a “New login detected” email?

Learn more about how to troubleshoot common issues with receiving verification code emails.

What if I can't find my verification code?

This article outlines Podia's Copyright and DMCA policy.

Copyright and DMCA Policy

This article outlines Podia's Trademark policy.

Trademark Policy

Learn about what you can do if you didn't request a password change.

Why have I received a “Your Podia password has just changed” email?

Security

Learn how to change your Podia plan anytime—from upgrading to downgrading—directly on your account's billing page.

Changing your Podia plan

Upgrading to a paid Podia plan

Learn how to update the payment method tied to your Podia subscription.

Managing the credit card on file for your Podia subscription

You can cancel your subscription to pause renewals, but there are repercussions you should be aware of.

Can I pause my Podia subscription?

Learn more about what you and your customers will see when you cancel your Podia subscription.

What happens when I cancel my account?

Learn more about what you and your customers will see if you downgrade your Podia subscription.

What happens if I downgrade my account?

Learn how to cancel your plan, and what happens to your account once you cancel.

Canceling your Podia subscription

Everything you need to know about Podia's pricing and plans.

Podia plans & pricing FAQs

We collect sales tax on Podia subscriptions in certain US states.

Is sales tax collected on my Podia subscription?

Can I get a refund for my Podia subscription?

Learn what to do if you run into issues paying for a Podia plan.

Troubleshooting failed Podia subscription payments

Learn how to access invoices for your Podia plan.

Find and download your Podia subscription invoices

Everything you need to know about how Podia's free trial works.

30-day Trial FAQs

Learn how to permanently delete your Podia account.

Deleting your Podia account

Learn more about the transaction fees we charge on our Mover plan.

Understanding Podia transaction fees

Podia Billing

Learn how to make changes to your Podia Email subscription.

How to change your Podia Email plan

Everything you need to know about Podia Email billing works.

Podia Email Billing FAQ

Learn how to get the most out of your Podia Email plan as you grow your audience.

Understanding email sending limits

Podia Email Billing

Learn how to use our Media Library to manage content you upload to products.

Getting started with Media Library

You can upload up to 1,000 videos on your account. Learn more about how to efficiently manage video files on Podia.

Understanding video limits

Learn how files get added to your Media Library.

Adding files to the Media Library

Learn how to delete files from your Media Library, and how it affects your products.

Deleting files from your Media Library

Learn how to download files from your Media Library.

Downloading files from your Media Library

Learn how to re-use files across products using the Media Library.

Reusing Media Library files

Learn about our supported file sizes and types for images.

Image sizes & format guidelines

If you've uploaded the same file to multiple products, learn how to locate and delete these files in your Media Library.

Managing duplicated files in your Media Library

Learn about our supported file sizes and types for videos.

Video sizes & format guidelines

While Podia is not intended to be your primary back-up, here are some tips on how to create a back-up of files you upload to Podia.

Backing up files & protecting your content

Media

Find answers and get help from Intercom Support and Community Experts

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