Want to sell physical products using Podia? You can do that!
Podia was built mainly for selling digital products, so it doesn’t include tools for shipping or fulfillment of physical items.
However, if you only sell a small number of physical products each month and want to keep everything in one place, Podia can still work well for you.
Below, you’ll find step-by-step instructions on how to collect your customers’ physical addresses so you can ship your products.
Step 1: Enable customer address collection during checkout
To get started, we'll need to enable the collection of customer addresses.
Head over to Settings > Payments and enable “Collect customer addresses for tax reporting” under the Taxes field.
Note: Enabling this option will start collecting addresses for all of your products. At this time, it can’t be turned on or off for individual products.
This will add an address field at checkout, prompting customers to enter their address information so you can collect it during the checkout process.
Step 2: Create a new “Course” product
Create a new product for the physical item you want to sell and set it up as an “online course.” We recommend this option because it gives you flexibility and lets you add detailed information about the product.
When editing the product, add a new lesson explaining what the next steps will look like for your customers.
Note: While we don’t directly manage physical product stock, you can set up a sign-up limit for your products depending on how many units you want to sell!
Step 3: Create an email campaign
To keep customers informed about the shipping status of their orders, you can create an automated email that sends after a purchase is made.
You can set this up using the Email Campaigns feature.
In the sidebar, click Email, then select Campaigns. Click New campaign to get started.
Give your campaign a name and set the entrance condition to “Gains access to product…” > [Product Name].
Set the email to send 0 days after entrance, so it’s sent as soon as a customer purchases your product.
The email content can be similar to what you added in your course lesson. Here’s an example:
Step 4: Export your sales history
To access your customers’ shipping addresses, you’ll need to export the customer data for that specific product.
From the Products page, click the “…” next to the product and select “Export customers…”.
This option will generate a .CSV file with your customers’ names and shipping addresses you can use to ship your sold items!
Step 5: Ship your products!
Now you should have all the information you’ll need in order to ship your products! 📦
You can also leave them a personalized note telling them that you have shipped their products using our messaging feature.
Still need help?
If you have questions or need help, email us at [email protected] or click on the icon at the bottom right to send us a message.