Need a copy of any of the files you've added to your digital products or site?
No worries; we can back you up! 😊
Downloading files from your Media Library
Here's how to download files from your media library:
Click on your name at the top left-hand corner and select Files to access your Media Library.
Locate or search for the file you want to download.
Click on the download icon next to the file. Your download will start soon.
FAQs
Can I bulk download files?
Can I bulk download files?
Bulk downloading files is not supported, so your files need to be downloaded individually.
Does Podia store the original video/audio files I uploaded to the platform?
Does Podia store the original video/audio files I uploaded to the platform?
No, we don’t store the original uncompressed files you upload to your Media Library. Video and audio files are processed and compressed by our streaming services to optimize them for streaming and performance.
This means that videos and audios you upload will be converted into a version that works best for playback on Podia.
When you download files from your Media Library, you’ll receive the processed (compressed) version, not the original file.
For this reason, we recommend keeping a separate backup of your original files if you’d like to retain access to them.
Still need help? If you have any questions, send an email to [email protected] or click the chat icon to send us a message 😄