Skip to main content

Managing conversations

Learn how to delete, archive and block Podia chat conversations

Rodrigo avatar
Written by Rodrigo
Updated yesterday

You can easily manage your Podia chat conversations — including archiving, deleting, or blocking specific chats.

Blocking a conversation

Blocking a recipient means they can still send you messages, but you won’t receive notifications or see any of their messages in your inbox.

Here's how to block a Podia chat conversation:

  1. From your Podia Chat page, click on the conversation you'd like to block from left-hand menu.

  2. Click on Block in the upper right corner of the conversation.

  3. Review and confirm you'd like to block the conversation by clicking on "Block".

Archiving a conversation

Archiving a conversation removes it from your main chat list, but you can restore it anytime if you need to bring it back.

Here's how to archive a Podia chat conversation:

  1. From your Podia Chat page, click on the conversation you'd like to archive from left-hand menu.

  2. Click on the "..." in the upper right corner of the conversation and select "Archive...".

  3. Confirm you'd like to block the conversation by clicking on "Archive conversation".

Managing blocked and archived conversations

You can manage your blocked and archived conversations directly from your Podia chat page. From there, you can unarchive conversations or unblock specific people whenever you’d like.

Here's how to manage blocked and archived conversations:

  1. From your Podia Chat page, click on the Filter button in the left-hand menu to open up the chat filter options.

  2. Select which one you'd like to manage - archived or blocked conversations.

  3. From the archived/blocked conversations, use the left-hand menu to navigate, view, and manage your blocked/archived conversations.

  4. You can easily unarchive or unblock any of the conversations by clicking on the action buttons at the top-right of your conversations.


Still need help?

Send an email to [email protected] or click on the purple help icon at the bottom right to send us a message! 😊

Did this answer your question?