In this article, we'll go over how you can check your customers' progress within your courses.
Viewing a customer's progress
Here's how to view your customer's progress in an online course:
From your home feed, click on your site name and select Admin from the dropdown menu.
From the Admin dashboard, click Products in the sidebar menu.
Click directly on the product name to access the course overview page.
On the course overview page, click the Customers tab.
Click directly on the customer whose course progress you’d like to view.
A right-hand panel will open with details about the customer’s course progress. Use the available tabs to review different information:
Overview: Shows a summary of the customer’s course activity, including the lesson they’re currently viewing and their overall progress.
Progress: Shows detailed progress for each lesson in the course, including when the customer started and completed it.
Quizzes: Shows the customer’s quiz attempts, the number of attempts they made, and their answers to open-ended questions.
FAQs
What is the difference between started and completed?
What is the difference between started and completed?
Started means the customer has viewed the lesson for the first time but hasn’t marked it as complete.
Completed means the customer has marked the lesson as complete.
Can I view the individual question scores on the course progress?
Can I view the individual question scores on the course progress?
Yes. Open the Quizzes tab for the customer’s course progress, then click the date of the quiz attempt you’d like to review.
This will open the customer’s individual attempt and show their answers, including responses to open-ended questions.
What does the Progress box on the course overview page mean?
What does the Progress box on the course overview page mean?
The Progress box on the course overview page shows the percentage of enrolled customers who have completed the entire course.
It doesn’t include partial progress. The percentage is updated only after they’ve fully completed the course.
