When you're logged into your Podia creator account and attempt to view areas exclusive to customers, you might encounter a notice banner stating:
"You are in preview mode so some actions are limited."
Example image of the preview mode banner
Why Does This Banner Appear?
This banner appears because you're accessing customer-only areas while logged in as a creator. Common scenarios include:
Clicking the "View product" option for your products.
Testing the checkout process on your site.
What Does "Some Actions Are Limited" Mean?
In preview mode, certain customer actions are restricted. Specifically:
Commenting on products is disabled.
To learn how to view and reply to your customer's comments, check out this article,
Viewing course quizzes is not permitted.
These limitations ensure that creators don't inadvertently perform actions reserved for customers.
Will My Customers See This Notice?
No, this notice is only visible to you as the site owner when logged into your creator account.
If you see the 'preview mode' message while logged in as a customer, it might be because you're using the same browser session as your admin login. To resolve this:
Log in as a customer using a different browser.
Use a private or incognito window to log in as a customer.
How Can I Experience the Site as a Customer?
To fully experience your site from a customer's perspective without the preview mode limitations, you should create a test customer account and log in with a different browser.
This allows you to interact with your site exactly as a customer would, without any restrictions.
Still need help? Send us an email at [email protected] or chat with us via the help widget.