Sometimes subscribers leave a campaign early. Here’s how that works in Podia, and what you can do to get those subscribers back on track.
Subscribers who exit a campaign can’t re-enter
Once someone exits a campaign, they can’t be added back into that same campaign. This is expected behavior and helps keep your campaign data accurate. If you want them to receive the sequence, you’ll need to create a new campaign for them.
How to set up a new campaign for subscribers who exited
Here’s the simplest way to re-engage them:
Duplicate the original campaign (or create a new one).
Update your entry conditions to include the subscriber(s) you want to re-add — tags, email addresses, or other filters work great here.
Make sure your exit conditions won’t remove them again.
Activate the new campaign when you’re ready.
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