Chats let you start conversations with other members, allow visitors to message you directly from your site, and give you the option to create group chats with multiple members.
This makes it easy to stay in touch, answer questions, and have conversations all in one place.
In this article, you'll learn more about chats.
Starting a new chat
Here's how to start a new chat:
From your home feed, click on Chat in the sidebar menu.
From the Chats page, click + New to start a new chat.
Type the names of the members you want to start a chat with. As their names appear in the dropdown, click on each one to add them to the same conversation.
Once you’ve selected all the members you want to chat with, click the Confirm icon to start the conversation.
This will create a new chat with everyone you added.
Once the chat has been created, type your message in the text field, then click Send to send it.
Starting a group chat
You can also start a group chat by selecting multiple people and messaging them at the same time.
This lets you have conversations with several members in one place instead of sending separate messages.
Here's how to start a group chat:
From your home feed, click on Chat in the sidebar menu.
From the Chats page, click + New to start a new chat.
Type in the name of the member you want to start a new chat with and click the name from the dropdown menu to select them.
Once their name is selected, click the Confirm icon to start a new chat with them.
Once the chat has been created, type your message in the text field, then click Send to send it.
FAQs
Are people notified of chat messages if they're not online?
Are people notified of chat messages if they're not online?
Yes. If someone sends you a chat message, you will be notified via email if you're not online at the time.
Email notifications might take up to 10 minutes to arrive in your email inbox. You can control your notifications by following these steps.
Can Admins read any member-to-member chats?
Can Admins read any member-to-member chats?
No. Chats are private, and only the participants in those conversations will be able to see them.