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Applying filters to your audience

This guide goes over all the filtering options you have in your audience page.

Written by Rodrigo

Audience filters will help you find, organize, and manage your audience list.

You can use different combinations to narrow down specific people from your audience!

Overview

Audience filters allow you to filter contacts based on specific parameters, such as products, plans, name, spent, email activity & more!

You can use different filter combinations to narrow down specific groups of people from your contacts.

Applying filters to your audience

Applying filters to your contacts is super simple. Here's how to do it:

  1. From your home feed, click on your site name and select Admin from the dropdown menu.

  2. From the Admin dashboard, click Audience in the sidebar menu.

  3. Click on Audience in the sidebar menu and choose the Contacts option.

  4. Click on Filter to get started.

  5. Select the filters you want to apply to your audience. You can view the complete list of available filters here.

    If you don’t see the filter you’re looking for, scroll through the menu to view all available options.

  6. Each filter contains additional options that allow you to narrow your audience down even further.

    Adjust these options based on the contacts you're trying to filter.

  7. If you have added multiple filters, you can choose to display contacts that match all or any filters by clicking on the All/Any button next to your applied filters.

    • Match all filters: Only contacts that match all filters will show up

    • Match any filter: We'll show contacts that match any of the selected filters.

Contacts will be filtered automatically based on the filter(s) & specifications you have added!

Pro tip 💡
You can save filtered audience lists as segments.

Removing applied filters

If you want to remove an applied filter, simply click on the "x" icon next to the filter you'd like to remove.

List of audience filters

Here's a list of all available filters you can apply to people in your audience:

Filter

What it does

Available options

Account

Filters contacts by whether their account is complete.

Complete, Incomplete

Affiliate

Filters contacts by affiliate status.

Affiliate, Not affiliate

Course progress

Filter contacts based on whether they have completed an online course or a specific lesson.

Type: Completed course, Completed lesson.

Course: Any course or Specific course.

If filtering by lesson: Any lesson or Specific lesson.

Completion date: Completed any time, Completed more than N days ago, Completed less than N days ago, Completed exactly N days ago, Completed before date, Completed after date, Completed on date.

Cancelled plan

Filters contacts by plan cancellations.

Plan: Any plan or Specific plan.

Cancellation date: Cancelled any time, Cancelled more than N days ago, Cancelled less than N days ago, Cancelled exactly N days ago, Cancelled before date, Cancelled after date, Cancelled on date.

Discord member

Filters contacts by whether they joined your Discord.

Discord member, Not Discord member

Email activity

Filters contacts by whether they opened or clicked emails.

Email type: Any email, Broadcast email, Campaign email.

Activity: Opened, Didn't open, Clicked link, Didn't click link.

Additional suboptions can include specific broadcasts, campaigns, campaign emails, and links.

Email address

Filters contacts by their email address.

Is exactly, Is not exactly, Starts with, Ends with, Contains, Does not contain

Has products

Filters contacts by whether they own products, including product type, category, product, and quantity.

Has products, Doesn't have products.

Scope: Any products, Specific type, Specific category, Specific product.

Count: More than, Less than, Exactly.

Last seen

Filters contacts by when they were last active.

More than N days ago, Less than N days ago, Exactly N days ago, Before date, After date, On date

Has plan

Filters contacts by whether they have access to a plan.

Has plan, Doesn't have plan.

Plan scope: Any plan or Specific plan. For contacts with a plan, you can also filter by signup date.

Name

Filters contacts by name.

Is exactly, Is not exactly, Starts with, Ends with, Contains, Does not contain

Joined

Filters contacts by when they joined.

More than N days ago, Less than N days ago, Exactly N days ago, Before date, After date, On date

Registered for events

Filters contacts by event registration activity.

Registered for events, Not registered for events.

Scope: Any events, Specific type, Specific event.

Count: More than, Less than, Exactly.

Spent

Filters contacts by total amount spent.

More than, Less than, Exactly

Subscription

Filters contacts by email subscription status.

Subscribed, Unconfirmed, Not subscribed

Tagged

Filters contacts by audience tags.

Tagged with, Not tagged with

Waitlisted

Filters contacts by whether they joined a product waitlist.

Select a specific product

Wishlist

Filters contacts by whether they added a product to their wishlist.

In wishlist, Not in wishlist.

Product scope: Any product or Specific product

FAQs

Can I add multiple filters?

Yes! You can add multiple filters to create unique combinations to help narrow down your audience.

Use the any or all button to the left of the list of filters to narrow down the search results for your audience.

Can I export filtered results?

Yes! You can apply filters and export any of the results you have generated.

Can I see how many people signed up over a period of time?

The Signed up filter lets you find and export contacts who signed up within a date range, but it doesn't show a trend or running total over time.

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