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Adding a product image and description

Learn how to add an image and description to your product

Written by Rodrigo

Now that your product, event, or plan has been created, you can add additional details like a description and image.

These details will appear across your site and in places like the home feed, helping you and your members navigate through what you offer.

Here’s how to add or update your image and description.

Adding an image to your product

Here's how to add a featured image to your product:

  1. From your home feed, click on your site name and select Admin from the dropdown menu.

  2. From the admin dashboard, use the sidebar menu and click:

    • Products, if you want to update the image of a product (such as an online course, download, coaching session, or bundle).

    • Events, if you want to update the image of an event.

    • Plans, if you want to update the image of a plan.

  3. Click on the Edit icon next to the product/event/plan you'd like to update.

  4. Navigate to the Details tab.

  5. Use the Image field to upload a file from your computer or choose one from your Media Library to use as your product image.

    While product images can be uploaded in different sizes, we recommend using a 1000x1000 px image for the best display across different areas of your account.

Where is the product image used?

Your product image is used across different areas of your Podia account, such as site pages, the home feed, and the products tab.

Keep in mind that your image may appear cropped in some areas depending on the device and how it’s resized within the app.

Example of the product image on your product sales page:


Example of product image in the products tab of your home feed:

Adding a description to your product

Here's how to add a default description to your product:

  1. From your home feed, click on your site name and select Admin from the dropdown menu.

  2. From the admin dashboard, use the sidebar menu and click:

    • Products, if you want to update the description of a product (such as an online course, download, coaching session, or bundle).

    • Events, if you want to update the description of an event.

    • Plans, if you want to update the description of a plan.

  3. Click on the Edit icon next to the product/event/plan you'd like to update.

  4. Navigate to the Details tab.

  5. Use the Description field to add a description to your product.

    There are a couple of things to note. Descriptions are:

    • Stored in "plain text" and does not support HTML

    • Limited to 420 characters

Where is the product description used?

Much like images, the product description is used throughout your Podia account.

We often use this description on your Podia website when displaying your product.

If you want to customize a sales page, you can add a custom product description in several sections of our Site editor, as well.

The product description is what populates the About section on your product card. If the About section appears empty on your site page or shop listing, it means no description has been added yet. Add one by following the steps above.

FAQs

I updated my product description, but the old text is still showing on my site page. Why?

The most common reason is that the site page section has a custom description that overrides the product default. When you customize a section's description directly in the site editor, that text appears. The changes you make to the product description in the product editor won't appear there automatically.

To fix this, open the site editor and click on the section showing the old text. Find the description field in that section's settings and update it there. This only affects how that section looks on that page — it won't change your actual product description.

I uploaded the full image, but it looks cut off or cropped for visitors. How do I fix it?

This is usually caused by the aspect ratio setting on the site page section. Your image may display correctly in the editor but appear cropped for visitors if the section's aspect ratio doesn't match your image's natural dimensions.

To fix it, open the site editor and click on the section containing the image. Set the aspect ratio to natural — this uses the uploaded image's own dimensions and prevents it from being cropped to fit a fixed ratio.

The About area on my course overview page is empty. Can I add text there?

No. The About area on the course overview page (the page your students land on after accessing the course) displays fixed metadata only, such as product type, categories, and Spaces access. It can't be customized with text.

This is different from the About section on your product card, which is populated by the description you add in the Details tab.

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