Zapier lets you connect apps you use every day with Podia and automate workflows.
One of the workflows you can create is to trigger an event in a different platform whenever a subscription plan is canceled in Podia.
Available on: Mover & Shaker plans.
This works great if...
You want to send a message to a Slack channel whenever someone cancels their subscription plan in Podia
You want to add people that cancel their subscription in Podia plan to a Google Sheet for internal tracking
You want to send yourself an email notification whenever someone cancels their subscription plan in Podia
... and more!
In this article, we'll show you how to configure a new Subscription plan cancellation trigger using Zapier!
Note: The subscription plan cancellation trigger will only work if the member cancels the plan themselves.
If you cancel their subscription via your account, the zap will not fire.
Setting up the "Someone Leaves Community" Zapier trigger
The first step is to set up your "Someone Leaves Community" Zapier trigger.
Log in to your account in Zapier.
From your Zapier dashboard, click on "+ Create Zap".
Set Podia as the Trigger App. You can search for Podia in the search bar, then click on it to continue.
Select the "Someone Leaves Community" trigger.
Next, you'll be prompted to sign into your Podia account. This will take you through a verification process to grant access to your Podia account to Zapier.
After logging into your Podia account, choose the account and click Continue.
Next, you'll be prompted to test your trigger. Testing the trigger will pull up a related event that's occurred inside your Podia account.
The sample data in Zapier may or may not pertain to a canceled subscription plan in your Podia account.However, the data retrieved should reflect what would be sent during a subscription plan cancellation from Podia.
Once you're done testing, click Continue to begin setting your Action.
Setting up a Zapier action
Once your Zapier trigger is set up, it is time to define your Zapier action.
An action is an event your Zap performs when your trigger event occurs.
The Zapier action can be any platform you want to connect to Podia.
Examples:
A new row is added to Google Sheets
A new message is sent in Slack
A new notification is sent to Gmail
... and more!
Whatever you choose, this will be the event that your zap performs when someone cancels their subscription plan in Podia.
On your Zapier account, select the platform you want to connect to Podia and define the action.
For this example, we'll use Create Spreadsheet Row in Google Sheets.
Follow the steps, connect the account from the selected platform, and map the values to help Zapier perform the right action based on the input information.
The fields you see here may vary depending on the platform and action you have selected.
Test the action, and once the connection is established, you should see a green checkmark next to the trigger, indicating things should be all set ✅
Ready to confirm the connection? Click on Publish Zap to save and activate your zap!
In operation...
Once both a trigger and an action are in place, the zap will start working.
Whenever someone waitlists in Podia, Zapier will perform an action in the platform you have selected.
You can check all of the latest zaps on your account by clicking on Zap history.
FAQ
Zapier is so confusing... Can you help me get started?
Zapier is so confusing... Can you help me get started?
Zapier has an amazing Getting started guide which you can check here.
Can you help me troubleshoot Zapier issues?
Can you help me troubleshoot Zapier issues?
While we’re happy to help with any issues taking place on our end, we aren’t able to access your accounts with those other tools, which limits the support we can offer.
For these cases, we'd recommend you to reach out directly to Zapier support with any questions 👍