If you no longer want to accept new signups for a product, event, or plan, you can close access to new customers.
In this article, we'll show you how to close signups for products, events, and plans.
Closing signups for products
Here’s how to close new signups for your products:
From your home feed, click on your site name and select Admin from the dropdown menu.
From the admin dashboard, use the sidebar menu and click:
Products, if you want to close signups for a product (such as an online course, download, coaching session, or bundle).
Events, if you want to close signups for an event.
Plans, if you want to close signups for a plan.
Click the Edit icon next to the product/event/plan you'd like to update.
Navigate to the Availability tab.
Click Edit next to the Access option.
Select "Closed" to prevent customers from signing up or "Open" to make them available for signups again.
Hit Save to save your changes.
FAQs
Does closing signups impact existing customers from accessing the product?
Does closing signups impact existing customers from accessing the product?
No. Closing signups won’t affect existing customers — they’ll still keep access.
Can people still enroll in closed products/plans/events?
Can people still enroll in closed products/plans/events?
People won't be able to sign up for the product/event/plan directly, but they can still be enrolled if the item is part of a bundle or included with other products.