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Managing your chats

Learn how to manage your chats

Written by Rodrigo

You can easily manage your Podia chat conversations — including archiving, deleting, or blocking specific chats.

Blocking a conversation

Blocking a recipient means they can still send you messages, but you won’t receive notifications or see any of their messages in your inbox.

Here's how to block a specific person:

  1. From your home feed, click Chat in the sidebar menu.

  2. Locate and click on the conversation you'd like to block.

  3. Click Block in the upper right corner of the conversation.

  4. Review and confirm you'd like to block the conversation by clicking on "Block".

Archiving a conversation

Archiving a conversation removes it from your main chat list, but you can restore it anytime if you need to bring it back.

Here's how to archive a conversation:

  1. From your home feed, click Chat in the sidebar menu.

  2. Locate and click on the conversation you'd like to archive.

  3. Click on the "Archive" icon at the top-right of the conversation.

  4. Confirm you'd like to archive the chat by clicking "Archive".

Managing notifications for specific conversations

You can customize notification settings for individual conversations, giving you more control over when you’re notified about specific chats.

Here’s how to manage notifications for a particular conversation:

  1. From your home feed, click Chat in the sidebar menu.

  2. Locate and click on the conversation you'd like to manage notifications for.

  3. Click the Notifications icon in the top-right corner of the conversation and select if you'd like to be notified of all new messages or no messages.

Managing blocked and archived conversations

You can manage your blocked and archived conversations directly from your Chats page.

From there, you can unarchive conversations or unblock specific people whenever you’d like.

Here's how to manage blocked and archived conversations:

  1. From your home feed, click Chat in the sidebar menu.

  2. Click the Filter button in the left-hand menu to open up the chat filter options.

  3. Select which one you'd like to manage - archived or blocked conversations.

  4. From the archived/blocked conversations, use the left-hand menu to navigate, view, and manage your blocked/archived conversations.

  5. You can easily unarchive or unblock any of the conversations by clicking on the action buttons at the top-right of your chats.

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