Issuing certificates for course completion is a great way to engage customers and make sure they receive a document after completing your online courses.
In this article, you’ll learn how to activate and customize certificates for your online courses.
Certificates overview
Customers will receive a certificate tailored to your site once they have completed all of the lessons from your online courses.
This is how your certificates will look like:
They’ll be able to view a certificate option next to their completed courses directly from the student dashboard and/or receive it via email.
Enabling certificates for course completion
Here's how to enable certificates for course completion:
In the sidebar menu, click on Products.
Click on the Edit icon next to the product you'd like to enable certificates for.
Navigate to the Details tab.
Scroll down until you find the Certificates option. Then, turn on the option “Provide certificates for this course”.
Now that you have certificates enabled for your course, customers will receive the certificate via email once they have completed all of the lessons from your online course.
They can also access their certificate directly from their customer dashboard.
Note: Existing customers that have completed your course already should go back to the course, un-complete and then complete a lesson in order to receive a certificate for a course they have already completed.
Editing certificates
We will automatically generate a certificate with your site’s logo and a default message but you can customize it if you want and add your own flare.
Here’s how to customize and edit your course certificates:
Enable certificates for a particular course and click on “Edit”.
You’ll get to modify all of your certificate’s details, such as Logo and custom fields for Certificate title, subtitle & more:
You can also choose if you’d like to show the completion date and a unique certificate serial number.
These will appear at the bottom of your certificates:
Once you’re done, click “Save changes”.
Previewing certificates
You can preview how your certificate will look by hitting the Preview button:
The system will show a preview of how your certificate will look to your customers based on the changes you’ve made.
For the preview, we’ll use placeholder data for any customer-related details, such as the customer’s name and completion date.
Sending a certificate email notification
By default, customers will be able to view and download their certificates by logging in to their student dashboard.
However, you can also set up an option to automatically send them an email notification when they complete all lessons. It will include a link to view and download their certificate.
Here's how to send a customer a certificate email notification:
Enable certificates for a particular course and click on “Edit”.
Turn on email sending for the certificate and make any modifications you’d like to this email:
Once you’re done, hit Save changes.
Customers will receive an email notification as soon as they complete the course, with a link to also view their certificate.
Still need help?
If you have any questions, send an email to [email protected] or click the purple help icon to send us a message 😄