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Updating your email subscription message

Learn how to customize your email subscription opt-in message

Written by Rodrigo

If you’d like customers to actively consent to receiving emails when creating an account (helpful for GDPR and CAN-SPAM compliance), you can show a checkbox for them to opt in when creating an account.

By default, this opt-in text reads "I accept to receive marketing emails from Site Name", but you can modify it directly from your settings.

Customizing your email subscription opt-in message

Here's how to customize your email subscription opt-in message:

  1. From your home feed, click on your site name and select Admin from the dropdown menu.
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  2. From the Admin dashboard, click Settings > Email in the sidebar menu.
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  3. Click the "Edit" button next to Email subscription.
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  4. When your email subscription setting is set to "Opt-in subscription", you’ll see a Checkbox text field where you can customize the message shown to customers during checkout.

    • You can use any wording you’d like, but if you’re collecting consent for marketing emails, it’s a good idea to make the message clear and specific about how customer email addresses will be used, especially if you need to follow regulations like GDPR.
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  5. Hit Save to save your changes.

Understanding the customer experience

After making these changes, customers will see your custom opt-in message when creating an account instead of the default text.

They'll need to check this box to be subscribed to emails.
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