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Updating your email subscription message

Learn how to customize your email subscription opt-in message

Written by Rodrigo

If you’d like customers to actively consent to receiving emails when creating an account (helpful for GDPR and CAN-SPAM compliance), you can show a checkbox for them to opt in when creating an account.

By default, this opt-in text reads "I accept to receive marketing emails from Site Name", but you can modify it directly from your settings.

Customizing your email subscription opt-in message

Here's how to customize your email subscription opt-in message:

  1. In the sidebar menu, click on Settings and then select Email.

  2. Click the "Edit" button next to Email subscription.

  3. With your email subscription setting set to opt-in subscription, you'll see a "Checkbox text" field that you can use to modify the message you'd like to use.

    You can enter any text you'd like here! It may be helpful to keep in mind GDPR's guidelines (in short: make sure the consent is unambiguous and that you clearly state how you will use customer e-mail addresses) when crafting your message.

  4. Hit Save to save your changes.

Understanding the customer experience

After making these changes, customers will see your custom opt-in message when creating an account instead of the default text.

They'll need to check this box to be subscribed to emails.


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