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Why is my verification code invalid?

Read this article to learn how to solve issues with login verification codes.

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Written by Podia Labs
Updated over a week ago

If you're getting an invalid verification code error, make sure you're using a single browser to login.

Every code only works for the web browser you requested it on.

For example, if you request a code on a Safari browser, you cannot enter the same code in a new Firefox browser, or even a new tab in the Safari browser.

If you are getting the codes on your phone, you should avoid changing tabs, as new codes will be requested each time.

It’s best to retrieve the code from another device or to open the email app directly.

Enter the code from the same page you requested the code from, otherwise, a new code will be generated for each login attempt on the new tab or browser.

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