Verification codes are an important security feature that helps protect your account.
They help prevent unauthorized access, reduce the risk of your account being compromised, and help limit account sharing.
Why am I being asked for a verification code upon login?
If you have 2FA enabled, you’ll be asked to verify your identity each time you sign in from an unrecognized device.
A verification code will be sent to the email address connected to your account. Enter the code during login and click Verify to sign in to your Podia account.
Verification codes are valid for 30 minutes.
You’ll receive an email with a verification code and details about the login attempt, including the location it came from. Make sure this information matches your login attempt before using the code.
Never share your verification code with anyone. If you receive a code you weren’t expecting, do not use it. Instead, change your password to help secure your account.
You can avoid entering a verification code every time you log in by trusting your device.
Can I turn this off?
Yes. You can turn it off by disabling 2FA for your Podia account.
For step-by-step instructions, see this article on managing 2FA for your Podia account.
FAQs
What if I don't recognize the session trying to log in to my account?
What if I don't recognize the session trying to log in to my account?
If you don’t recognize the login attempt or have received a verification code email unexpectedly, it means someone may have your password and is trying to access your account.
Do not share the verification code with anyone. The good news is that they weren’t able to log in because two-factor authentication blocked the attempt.
We recommend changing your Podia account password right away and reviewing your active sessions, removing any that you don’t recognize.
The location in the verification code email is different than the one I'm in... HELP!
The location in the verification code email is different than the one I'm in... HELP!
If you’re using a VPN, the location shown in the verification email may reflect the VPN’s location instead of your actual location.
Check your VPN settings and confirm whether the location in the email matches the location your VPN is set to.
If you’re not using a VPN and don’t recognize the location, do not share the verification code and make sure to secure your account.