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Trusting a new device

Learn how to trust a new device to avoid entering two-factor authentication codes when logging in.

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Written by Podia Labs
Updated over a week ago

When you first log in to your Podia account through a new device, you will be requested to enter a verification code to confirm your device.

If you don’t want to enter a verification code every time you log in to your Podia account, you should trust the device you are logging in from.

You can trust up to 5 devices and a verification code won’t be required the next time you login through these devices. This is useful if you access your Podia account from multiple devices.


Trusting a new device

Trusting your device is simple and can be done when logging in for the first time on a new device.

In order to trust a new device, simply check the box “Trust this device to avoid further verification”.

Please note: if you are using a private browser,VPN, or private relay on a mobile phone, we treat these login attempts as if they are coming from unique devices.

And that’s all there is to it! You can check all of your trusted devices directly from your Account settings.


FAQs

Why should I trust a device?

Each time you login to your account, a verification code is emailed to you to proceed. If you want to avoid having a verification code sent every time you login you must trust your device.

Make sure you only trust personal devices and always avoid trusting devices that are public or shared through multiple users.

For how long is a device trusted?

Each login session will expire after 30 days. You must complete the same process again after 30 days and trust your device again.

How many sessions can I trust at the same time?

You may have up to 5 login sessions verified at any given time, each of which expires after 30 days. Logging into a 6th session will log out the oldest session.

Can I remove a trusted device?

Yes. You do it by removing the associated session on Podia and clearing your browser's cookies.


If you have any questions don’t hesitate to reach out at [email protected] or click on the chat icon to send us a message!

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