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How to manage your community plan subscription

Learn how to manage your community plan in your customer account settings

Rodrigo avatar
Written by Rodrigo
Updated over 2 weeks ago

If you’re subscribed to a community plan hosted on Podia and want to switch to a different plan or cancel your subscription, here’s how you can do it.

Changing your community plan

Here's how to change the community plan you're subscribed to from your customer settings.

  1. Log into your customer account. After you've logged in, click on your profile picture and select Settings:

  2. Scroll down until you find the Billing section. Click on Edit next to Community.

  3. Click on Change plan

    • If you want to upgrade from a free to a paid plan, select the "Choose a new plan" option.

  4. Select the new community plan you'd like to subscribe to.

  5. Review how much you'd be charged for updating your plan, apply any discount codes and enter your payment method.

  6. Click on Pay now to finish changing plans.

Canceling your community plan

Here's how to cancel the community plan you're subscribed to from your customer settings.

  1. Log into your customer account. After you've logged in, click on your profile picture and select Settings:

  2. Scroll down until you find the Billing section. Click on Edit next to Community.

  3. Click on Cancel Plan.

  4. Review the plan and click on Cancel to cancel your subscription. Your subscription will remain active until the end of your billing cycle.

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