If you’re looking to learn more about the Podia transaction fees that you're seeing in your account, you’ve come to the right place!
In this article, we’ll cover what transaction fees are, how they work, where they show up, and how to find a detailed fee breakdown in your sales export. ✅
Podia transaction fees are only charged on sales if you are on our Mover plan.
What are Podia transaction fees?
If you are on the Mover plan, your sales will be subject to Podia transaction fees. The rate of these transaction fees are 5% of each sale.
Upgrading to a Shaker plan allows you to gain access to more features as well as avoid this 5% fee!
How are transaction fees applied?
When a sale is made on Podia:
Full Purchase Price: The customer pays the full price set for your product.
Transaction Fee Deduction: Podia deducts a transaction fee from the sales amount.
Payment Processor Fee: Stripe (or PayPal) also takes their fee from the sale.
Where to see transaction fees
To find Podia’s transaction fees on your sales:
Go to Sales page in your Podia dashboard.
Click the individual sales invoices to see breakdowns that include Podia’s transaction fee.
Alternatively, you can download the Sales Export to get an overview of fees for each sale.
FAQ
Why do I see Podia fees on my invoices?
Why do I see Podia fees on my invoices?
If you are on the Mover plan, your sales are subject to a 5% transaction fee. Podia’s transaction fees are deducted from each sale’s revenue before it’s paid out to you.
Do customers see these fees on their invoices?
Do customers see these fees on their invoices?
No, Podia’s transaction fees are not shown on the invoices your customers can download from their customer dashboard.
Customers will only see the total amount they paid — they won’t see any fees charged by Podia.
Only you, as the account owner, can see these fees. They’ll appear on the invoices from the sales you download from your Podia dashboard.
Why aren’t Podia’s transaction fees on my billing invoice?
Why aren’t Podia’s transaction fees on my billing invoice?
Since Podia deducts transaction fees from each sale’s revenue, they’re not charged through your billing cycle. To track monthly totals, download your Sales Export.
Where can I see a full breakdown of the fees I've paid to Podia?
Where can I see a full breakdown of the fees I've paid to Podia?
We recommend that you download the Sales Export for a detailed view of all of the transaction fees you've paid!
Still need help? If you have any questions at all, send us an email at [email protected] or click the icon below to chat.