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Understanding Podia transaction fees

Learn more about the transaction fees we charge on our Mover plan

Rodrigo avatar
Written by Rodrigo
Updated over a week ago

In this article, we’ll cover what Podia transaction fees are, how they work, where they appear, and how to find a full breakdown of fees in your sales export.

What are Podia transaction fees?

If you’re on the Mover plan, Podia charges a 5% transaction fee on each sale.

Upgrading to the Shaker plan removes the 5% transaction fee and gives you access to more advanced features.

How are transaction fees applied?

When a sale is made on Podia:

  • Full Purchase Price: The customer pays the full price set for your product.

  • Transaction Fee Deduction: Podia deducts a transaction fee from the sales amount.

  • Payment Processor Fee: Stripe (or PayPal) also takes their fee from the sale.

Where do I see a breakdown of my transaction fees?

To find Podia’s transaction fees on your sales:

  1. From your Podia dashboard, click on Sales in the sidebar menu.

  2. Use the search bar to search for a customer/invoice ID or manually locate a specific invoice.

  3. Click on the number of an invoice to access a particular invoice and see its details.

  4. On the individual invoice page, you'll be able to see its breakdown, including Podia's fee.

  5. Alternatively, you can download your Invoices Export to get an overview of fees for each sale.

FAQ

Why do I see Podia fees on my invoices?

If you are on the Mover plan, your sales are subject to a 5% transaction fee. Podia’s transaction fees are deducted from each sale’s revenue before it’s paid out to you.

Do customers see these fees on their invoices?

No, Podia’s transaction fees are not shown on the invoices your customers can download from their customer dashboard.

Customers will only see the total amount they paid — they won’t see any fees charged by Podia.

Only you, as the account owner, can see these fees. They’ll appear on the invoices from the sales you download from your Podia dashboard.

Why aren’t Podia’s transaction fees on my billing invoice?

Since Podia deducts transaction fees from each sale’s revenue, they’re not charged through your billing cycle. To track monthly totals, download your Invoices Export.

Where can I see a full breakdown of the fees I've paid to Podia?

We recommend that you download the Invoices Export for a detailed view of all of the transaction fees you've paid!


Still need help?

If you have any questions at all, send us an email at [email protected] or click the icon below to send us a message.

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