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Migrating to the new Podia

Learn how to migrate to the new Podia

Written by Rodrigo

What's in the new Podia?

On June 2nd, we’re launching a new Podia experience that puts your community members at the center.

Instead of products, community, and updates living in separate places, everything your audience has access to will come together in one unified home.

What's changing?

You can expect some big updates with the new Podia. Check out the articles below to get a clear understanding of what’s changing and how it impacts your account.

Migrating to the new Podia

Here's how to migrate to the new Podia in your account:

  1. The next time you log in, you’ll see a banner at the top of your account. Click "Switch Now" in the banner to start your migration.

  2. Review all the changes the new Podia will bring to your account. Click Continue to move to the next page.

    • This is a one-way migration and cannot be reversed.

    • Your site will also be temporarily offline during the migration, but it should only take a few minutes. Once it starts, you can leave your site while it completes.

  3. Prepare your spaces before the migration and decide who should have access to your open spaces and public topics.

    In the new Podia, your community includes everyone who has an account on your site. This means that any contact with an account will be able to access all spaces that are set as open.

    • Open spaces: Will be visible to everyone with an account on your site.

    • Public topics: Will be converted into open spaces.

    • Private spaces: Will keep access for the members who currently have it.

  4. Click the dropdown menu next to each one of your Open and Public spaces to define its audience.

    1. All members: Space will be visible to everyone with an account on your site.

    2. Existing members only: Space will be visible only to members who already have access.

  5. Decide if you want to hide all member profiles and the members list. This will prevent members from viewing other profiles and starting chats with each other.

    • You can read more about managing member profile visibility here.

  6. When you're done preparing your spaces and member visibility, click Start migration to start your migration.

  7. The migration will take a few minutes, and your site will be temporarily offline during this time. Once the migration is complete, you’ll receive an email confirmation.

  8. After that, log back in, review your profile information, and start exploring the new Podia 😄

FAQs

Can I keep my existing version of Podia?

You can continue using your current version of Podia until the full launch on June 2. On June 2, you'll need to migrate to the new Podia to be able to access your account.

What do I need to do if I didn’t have a community or topics before?

If you didn’t have a community before the migration, we’ll create two starter spaces for you: General and Announcements.

Members will automatically follow both, so they don’t miss anything important.

You can update and customize these spaces after the migration.

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