Migrating to the new Podia means changes for your members as well. In this article, we'll list all the changes that will affect your members and what they can expect the next time they log in.
Logging in
Members will continue to log in using the same URL and credentials as before.
The first time they log in after your migration has been completed, they’ll be asked to set up their profile. This ensures their information is up to date and will be used in the new community experience.
We recommend sending an email to let your members know they may be asked to confirm their profile information and that they’ve been moved to a new Podia experience.
They'll be asked to review and confirm:
Name
Profile photo
Short bio - Add a short bio that will appear next to their profile
Socials - Add links to their social media profiles
Privacy - Members can determine if they want their profile showing up for other members or not.
Home feed
The home feed is the screen members will see when they log in, replacing the old customer dashboard. When they log in, they’ll land directly on the home feed, which acts as the central hub of their account.
From there, they can see what’s happening, browse recent conversations, and interact with posts across all spaces.
From the Home feed, members can also access other areas of their account, using the left-hand menu:
Home - Takes members back to their home feed.
Chat - Accesses the chat area, where they can start a chat with other members.
Products - Allows members to access the products they have access to.
Members - Allows members to view other members from your community.
Spaces - Lists all of the spaces the member follows and allows them to browse through all the spaces they have access to.
Search posts - Allows them to search posts they have access to.
Chat
Members can chat privately with others directly from the Chats page, where they can start one-on-one conversations with other members or create group chats with multiple members.
Products
Clicking Products from the home feed takes members to the Products area, where they can access all the products they have access to.
The Products page has been updated. The next time members log in, they’ll see a refreshed view of the products they have access to.
This new layout makes it easier to track their progress, see the type of product they have, and navigate their products more clearly.
Members
From the Members page, members can view other people in your community. Members who have set their profiles to private won’t appear to others here.
Spaces
Spaces are discussion areas organized by topics — or however you choose to group them — where posts are shared. Members can view all the spaces they follow from the left-hand menu.
Clicking on a space takes them to that specific area, where they can see all posts, view details like the space image and description, and check the top contributors for that space.
Clicking Browse takes members to all the spaces they have access to, including ones they’re not following yet, where they can browse, search, and filter to find what they’re looking for.
Account Settings
Members can access their account settings by clicking their profile in the bottom-left corner of the home feed and selecting Account.
From the Account page, they can update their email, name, and profile (including privacy settings), as well as manage sessions and notification preferences.
Billing Settings
Members can access their Billing Settings by clicking on your Site's name at the top-left corner and selecting Billing.
From there, they can view their current plan and change plans, manage their payment methods, connect an email to receive affiliate commissions and view and download all of their invoices.
