Canceling someone's subscription is quick and easy and can be done directly from your subscriptions page.
You can cancel a customer's subscription immediately, or at the end of the billing cycle.
Canceling someone's subscription
Follow the steps below to cancel someone's product/community plan subscription on Podia.
In the sidebar menu, click on Sales and navigate to the Subscriptions sub menu.
Click on "..." next to the customer who you'd like to cancel subscriptions for.
Click on Cancel subscription.
Select if you'd like the customer to have access until the end of the billing cycle, or have the subscription canceled immediately.
Click on Cancel to confirm the cancelation. This process cannot be reverted.
Still need help?
If you have any questions, send an email to [email protected] or click the purple help icon to send us a message 😄