If you’re working with other people on your business, you can invite them to your Podia account as assistants.
Each assistant gets their own login, so there’s no need to share your account credentials. Assistants can help manage your products, community, emails, site, and other areas of your account.
Introduction
Assistants let you invite other people to help manage your Podia account.
Each assistant gets their own login, allowing them to access and work within your account without needing to share your credentials.
Assistants have full access to your Podia account, including products, emails, community features, and site settings. However, they can’t make major account-level changes, such as managing billing, changing plan details, or canceling the account.
The number of assistants you can add depends on your Podia plan:
Mover: No assistants included
Shaker: 1 assistant included
Earthquaker: Unlimited assistants included
Inviting assistants
Here's how to invite an assistant to your account:
From your home feed, click on your site name and select Admin from the dropdown menu.
From the Admin dashboard, click Settings in the sidebar menu.
Click Edit next to Assistants.
Click Invite assistant to invite a new assistant to your account.
Enter the email address of the assistant you want to invite and click Send invite.
The email should be a unique one, not associated with any other Podia admin/member accounts.
Your assistant will receive an email inviting them to accept your invitation and create an account.
Once your assistant accepts your invitation, they’ll be able to set a password, and log in to help you manage your site.
Removing assistants
Here's how to remove existing assistants:
From your home feed, click on your site name and select Admin from the dropdown menu.
From the Admin dashboard, click Settings in the sidebar menu.
Click Edit next to Assistants.
Click the trash icon next to the assistant you'd like to remove.
FAQs
Can I cancel or resend the invitation for assistants?
Can I cancel or resend the invitation for assistants?
Yes. Simply navigate to your Assistants settings page and click on the icons next to pending assistant invitations to either cancel an invitation or resend the invitation email.
Can I control what assistants see in my account?
Can I control what assistants see in my account?
No, you won't be able to control what pages or information assistants can access in your account.
Assistants get full access to your Community and Admin, but cannot access your Billing page or Assistant settings.
Can I use the same email address to have assistant or admin logins to multiple Podia accounts?
Can I use the same email address to have assistant or admin logins to multiple Podia accounts?
No, at this time, each email address is only able to be associated with one Podia account.
You will need to use different email addresses for each of your Podia user account logins.
Can I add a second account owner or administrator?
Can I add a second account owner or administrator?
At this time, each account is limited to a single owner/administrator. Added assistants are unable to share ownership of an account.
When adding an assistant, I am getting an "email already in use" error. How can I fix this?
When adding an assistant, I am getting an "email already in use" error. How can I fix this?
This error appears when the person you’re trying to add as an assistant already has a Podia account (admin or member) associated with the email address you’re entering.
At this time, each email address can only be associated with one Podia account. To add that person as an assistant, they’ll need to use a different email address for their assistant account.