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Events FAQs

Frequently asked questions about the Events feature

Written by Rodrigo

In this article, we’ll cover the most frequently asked questions about Podia’s Events feature.

Events FAQs

What do events look like for registered members?

Registered members will be able to view all of the information you’ve added to your event, including:

  • Virtual events: A Watch event button, along with your event instructions

  • In-person events: The event location on a map, along with your event instructions

Be sure to include all the important details attendees need to join or attend your event in the Instructions field when setting up the event. This information is only visible to registered attendees.

What platforms are supported for virtual events?

Podia automatically recognizes virtual events hosted on the following platforms:

  • YouTube Live

  • Google Meet

  • Zoom

If you use one of these platforms for your event, Podia will automatically recognize the link, update the virtual event details accordingly, and display the matching platform icon for attendees.

If you use a different virtual event platform, Podia will still create the event normally, but attendees will see a generic Watch event button instead.

Can I change the date/time of an event?

Yes, you can change an event’s date and time, even if the event has already ended.

When you make this change, registered attendees will be notified about the updated schedule through an in-app notification. They may also receive an email notification about the new event date and time, depending on their notification settings.

In-app notification for event date changes

In-app notifications for Event date changes

Email notifications for Event date changes

Are hidden events visible in the Events page?

Hidden events will not appear on the Events page for members who haven’t registered, so they won’t be able to access the event from there.

Hidden events can only be accessed through their direct sales page for registration or purchase.

If a member has already registered for a hidden event, they’ll still be able to see it on their Events page so they can access the event instructions and location details, such as the virtual event link or in-person address.

As the admin, you’ll always be able to view hidden events in your account, and they’ll be marked with a hidden label.

How can people register for my events?

Registering for an event works differently for logged-in and logged-out members.

If a member decides to register for an event while logged in:

  • For free events, they'll be immediately registered

  • For paid events, they’ll go through the checkout flow to complete their purchase and registration

People who aren’t yet members can register for events through each event’s sales page.

In this case, whether the event is free or paid, they’ll go through checkout to complete registration and create an account if they don’t already have one.

Can I control the visibility of events for members of a specific product or plan?

No. By default, all events you create are visible to all members in your account, regardless of which products or plans they have access to.

If you’d like to limit visibility, you can create a hidden event instead. Hidden events won’t appear publicly in the Events page and can only be accessed through their direct sales page, which you can share with the people you want to register.

Once someone registers for a hidden event, they’ll be able to see it from the Events tab in their home feed.

Can people register for events that have ended?

No. Once an event has ended, people won’t be able to register from the Events page.

However, people can still sign up for the event through its direct sales page. This can be useful if you’d like to repurpose the event — for example, by selling access to a replay.

If you don’t want new people registering for an event after it has ended, you can close signups for that event.

Can I limit how many people can register for my events?

Yes. You can limit how many people can register for your events by defining a sign-up limit.

Can I upload files to my events?

Yes. You can upload files to your event that are only available to people who have registered for it.

This is a great way to share resources such as presentation slides, worksheets, maps, handouts, menus, or any other materials exclusively with your attendees.

Use the Files section to upload additional resources for your event.

These will show up on the Event page only for those who have registered for the event.

Can people remove their registration after they have decided to register for an event?

Yes. Members can cancel their registration after signing up for an event.

When someone removes their registration, they’ll no longer appear in the list of attendees for that event.

If they cancel their registration for a paid event, this does not automatically issue a refund. Any refund must be processed separately, at your discretion.

Are recurring events supported?

Yes. You can use a link to a recurring event (such as a recurring Zoom meeting) when creating your event in Podia.

However, Podia does not automatically sync with the recurring schedule from your event platform. Notifications and event timing will be based only on the start and end dates you’ve set in Podia.

If you want to reuse the same recurring event for future sessions, you’ll need to manually update the event date and time in Podia for each new occurrence. Registered attendees will be notified when those changes are made.

Are reminder notifications sent to registrants?

Yes. Podia automatically sends notifications (in-app and email) to registrants for important event updates, including:

  • Event reminders: Notifications are sent 1 hour before the event starts and again when the event begins.

  • Event date changes: Notifications are sent whenever the event date or time is updated.

  • Replay availability: Notifications are sent when a replay video is added to the event.

People can disable these notifications if they'd like, directly from their account settings.

Does the Events tab show up for members if I don't have any events?

No. The Events tab will not appear for members if you don’t have any events created or if all of your events are set to Hidden.

The exception is for members who have registered for a hidden event. In that case, they’ll see the Events tab in their Home Feed and will be able to access the Events page to view details, instructions, and location information for the events they’ve registered for.

Hidden events that they haven’t registered for will not show up on this page.

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