Want to delete an account from your Podia audience? No problem — we’ve got you covered!
Deleting a contact will permanently remove all of their information from your Podia account. They’ll lose access to every product, won’t be able to log into their account, and you’ll no longer be able to email them.
Keep in mind that deleting contacts is permanent and cannot be undone.
Deleting individual contacts
Here's how to delete someone from your audience:
From your home feed, click on your site name and select Admin from the dropdown menu.
From the Admin dashboard, click Audience in the sidebar menu.
Search or locate the contact you want to delete.
You can use the search bar at the top to look for a specific account by name or email address.
Click on "..." next to the account you'd like to delete and select "Delete".
Review and confirm you'd really like to delete these contacts. This action cannot be undone.
You can also delete an individual when viewing their audience profile. Click on "..." at the top of their profile and select Delete.
Bulk deleting contacts
Here's how to bulk delete accounts from your audience:
From your home feed, click on your site name and select Admin from the dropdown menu.
From the Admin dashboard, click Audience in the sidebar menu.
Select all of the accounts you’d like to delete using the checkboxes next to each one of their names.
You can also use the "Select all" option if you'd like to select all contacts or from a specific segment:
Click on the “Actions” menu button and select “Delete”.
Review and confirm you'd really like to delete these contacts. This action cannot be undone.
FAQs
What happens to a contact’s purchases and invoices if I delete them?
What happens to a contact’s purchases and invoices if I delete them?
Before deleting a contact, open their profile and check whether they have any purchase history. If they do, their personal information on those invoices will be permanently scrambled after deletion.
The invoice records themselves remain in Sales → Invoices but will show as ‘deleted’ with personal data removed. This cannot be restored.