Spaces are organized discussion areas based on topics. They help you structure your community by grouping conversations into clear sections.
You have full control over who can view your spaces, allowing you to control access based on how you want to structure your account.
In this article, we’ll show you how to manage space visibility.
Overview
Content inside each space is only visible to members who have access to it. This means you control exactly who can view posts and participate in each space.
Updates from spaces members have access to will appear on their home feed, based on what they can view and follow.
There are two main types of spaces:
Open spaces – Available to anyone with an account on your site
Private spaces – Only available to the audience you define
With private spaces, you can grant access through plans, products, or by selecting specific members.
Managing space visibility
Here's how to manage space permissions and control who can view and access a specific space:
From your home feed, click on your site name and select Admin from the dropdown menu.
From the Admin dashboard, click Spaces in the sidebar menu.
Click the Pen icon (Edit) next to the space you'd like to manage visibility for.
If no visibility permission options are selected, the space will be open, meaning all members can access it.
To make a space private, enable the “Only specific members can view this space” option.
Once this option is enabled, you’ll be able to choose who can access the space. For example, if you select a product, all customers who have that product will get access to the space.
You can combine multiple options to customize access exactly how you want.
Available options include:Plans – Choose which plans should have access to the space
Products – Choose which products grant access to the space
Members – Select individual members who should have access to this space
Once you're done defining your space visibility, click Save at the top of the page to save your changes.
FAQs
Is there a difference between members with access and followers of a space?
Is there a difference between members with access and followers of a space?
Everyone you’ve granted access to a space will be considered members with access. For example, if a space is available to members on your Silver plan, then all members on that plan will have access to the space.
However, not everyone with access will necessarily follow the space.
Following a space means members will receive updates from it on their home feed and have notifications enabled for it by default. Some members may choose to unfollow the space, which means they’ll still have access but won’t appear as followers.
Because of this, it’s expected for the number of followers and members with access to be different.
If needed, you can also configure a space so members are automatically set to follow it and cannot unfollow it — which can be useful for important announcement spaces.
Can I invite people who are not members to a space?
Can I invite people who are not members to a space?
No. You can only add existing members to spaces. This includes people with an account, product customers, plan members, and others who already have an account on your site.
If someone is not yet a member (e.g., doesn’t have an account yet), they’ll need to become one first. They can do this by:
Creating an account
Purchasing a product
Joining a plan
Being added to a product/event/plan.
Once they have an account, they can be added to a space.