At some point, you may need to update a person’s details in your audience, such as their name, applied tags and email address.
To make edits to a customer's account information, just follow the steps below:
Click on Audience in the sidebar menu.
You will now see all of the people in your audience. You can use the search bar at the top to look for a specific account by name or email address.
To view an individual's full profile and make changes, click on their name.
Once on the audience profile, click on the "..." button on the top right of the profile page and select "Edit details".
You can also click the “…” button on the Audience page and select “Edit details” from there.
Edit the information for your customer's profile. You'll be able to edit:
Name
Email
Tags
Click Save to save your changes.
Still need help?
If you have any questions, send an email to [email protected] or click the purple help icon to send us a message 😄